Vinted Users Share Anger Over Sizing Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, the service retracted a modification concerning shipment methods following member complaints.
